Provides first-level support in multiple products or applications while exemplifying strong proficiency in customer service.

Provides first-level support in multiple products or applications while exemplifying strong proficiency in customer service.

The Sr. User Experience Product Designer is a passionate, collaborative UX practitioner who is a clear and confident visual storyteller. You will be involved in every step of design, including research, ideation, mapping user flows, prototyping, creating mockups, and designing high-fidelity UIs. At Paychex, senior designers mentor other designers, guide the vision for projects, and build meaningful relationships with our Product, Architecture, and Development partners. You will be expected to cultivate a strong working knowledge of our business and technology platform, and help inform our product roadmap.

The Sr. User Experience Product Designer is a passionate, collaborative UX practitioner who is a clear and confident visual storyteller. You will be involved in every step of design, including research, ideation, mapping user flows, prototyping, creating mockups, and designing high-fidelity UIs. At Paychex, senior designers mentor other designers, guide the vision for projects, and build meaningful relationships with our Product, Architecture, and Development partners. You will be expected to cultivate a strong working knowledge of our business and technology platform, and help inform our product roadmap.

Provides technical direction. Validates requirements, performs analysis and design for system improvements and new applications. Represents department by leading work and providing guidance to others.

A position under moderate supervision, responsible for troubleshooting, installing, configuring, and maintaining databases and applications in support of business requirements. Performs database installation and upgrades, including patching. Provides technical support during critical and non-critical business hours. Proactively identifies and automates the resolution to availability and performance failures throughout the environment. Creates and maintains technical reference documentation to be used in support and training of Information Technology (IT) personnel.

Imagine Your Future with Us! Since 1971, Paychex has been at the forefront of simplifying HR, payroll, and benefits for American businesses. Our digital HR technology and advisory solutions cater to the changing needs of employers and their employees. With our award-winning training and endless opportunities for growth and development, you can build a lifelong career with us. We pride ourselves on fostering an inclusive and innovative culture. Our leaders are here to support your career journey; they and our dedicated employees embody the values that drive us to support each other, our clients, and our communities. Join us to pursue your passion and unleash your potential.

A subject matter expert and who has experience in installing, configuring, troubleshooting and maintaining systems, infrastructure, middleware, and networking components in support of business requirements. Works within an agile team to provide infrastructure needs. Performs incident resolution, patching, configuration changes, and infrastructure upgrades. Provides technical support during both critical and non-critical business hours. Proactively identifies and automates the resolution of availability and performance failures throughout the environment. Mentors less experienced engineers on platform engineering infrastructure, processes and procedures. Ensures that appropriate training is...

Designs, develops and troubleshoots software programs for computer based systems.

Responsible for developing data integration processes to support Paychex data initiatives aimed at assuring accuracy and consistency of critical business data across Paychex systems such as Salesforce, Snowflake, and SQL databases. Requires depth and breadth of experience in data and database technologies including proficient SQL and software development.

Designs, develops and troubleshoots software programs for computer based systems.

Designs, develops and troubleshoots basic software programs for computer based systems.

Validates requirements, performs analysis and design for system improvements and new applications. Represents the department by leading work and providing guidance to others.