The Manager – Employee Relations (ER) will serve as a senior individual contributor responsible for managing complex ER matters, developing employee relations programs, driving proactive ER strategies, and ensuring alignment with company policies, values, and compliance standards. This role serves as a trusted advisor to HR and business leaders while directly owning high-impact ER initiatives across the organization

Provides first-level support in multiple products or applications while exemplifying strong proficiency in customer service.

Facilitates the recruitment, selection, training, and evaluation of India IT Engineers, inclusive of but not limited to Infrastructure Platforms, Infrastructure Applications, Infrastructure Systems, Middleware Platforms, Network Engineering, Managed File Transfer. In partnership with US functional managers, develops the goals and objectives for all team members. Manages and coordinates daily operational activities to ensure efficient and effective service levels and that standards and goals are met. Provides leadership and technical advice to resolve problems. Develops, maintains, and drives a culture of inclusion, engagement, service, and productivity within the Organization. Participates in Engineering leadership meetings and initiatives driving leadership objectives and goals within...

The POSH IC Administrative & Compliance Specialist provides dedicated administrative, procedural, and governance support to the Internal Committee under the Prevention of Sexual Harassment (POSH) framework. This role manages end-to-end case coordination, documentation integrity, regulatory timeline adherence, and confidential recordkeeping. The Specialist attends all IC interviews and proceedings, ensures accurate documentation and recording protocols, coordinates directly with complainants, respondents, and witnesses, and maintains strict compliance with statutory requirements. This role provides foundational experience in regulatory compliance and employee relations, and offers a development pathway into Compliance, Employee Relations, Governance, or Risk...

The Managed File Transfer (MFT) team is responsible for providing centralization and visibility into the secure movement of information between Paychex, its Partners and its Clients. In this technical role, the Managed File Transfer Engineer I works in a complex Business to Business (B2B) / Managed File Transfer (MFT) environment. Responsible for the configuration, management and support of all electronic transmissions, ensuring transmissions are built to established standards and business SLA's are met efficiently, accurately and within appropriate deadlines.

Partner with client team to develop/deploy innovative solutions. Facilitate/Lead testing of new tools/technologies to improve overall WFM Contact Center efficiency.

Responsible for strategic planning and execution of quality, training, communication, and partnership initiatives to effectively meet division and company client satisfaction and retention goals, and to retain qualified, satisfied employees. This position will partner closely with US counterparts and will help create and drive and unified quality program.

Designs, develops and troubleshoots software programs for computer based systems.

We are seeking a dedicated Scrum Master with excellent Project Management skills to lead our teams in adopting and implementing agile methodologies. The ideal candidate will be responsible for ensuring the success of both project and business-as-usual (BAU) work efforts by fostering a high-performing, productive team environment.

We are looking for a senior Legal and Compliance Manager to drive regulatory compliance and strengthen governance across the organization. This role plays a critical part in interpreting and applying relevant Indian laws, implementing robust compliance programs, and partnering closely with cross functional teams to ensure Paychex upholds the highest ethical and regulatory standards.