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Overview
Responsible for triaging security related alerts in a logical, timely manner, applying incident mitigation, escalation, and alert tuning as appropriate. Provides technical analysis and reporting of incidents. Serves as an escalation point for Security Operations Center Analyst I.
Responsibilities
Responds to and triages cyber security alerts in accordance to service level agreements (SLA) applying mitigations as appropriate and/or enhancing alert details prior to escalation.
Provides technical assistance to select internal business partners (Human Resource, Corporate Counsel, Internal Audit) within the guidelines of standard operating procedures (SOP)
Creates, updates, and maintains security documentation, playbooks, and reporting elements as needed.
Other duties as assigned
Qualifications
- Associate's Degree in Computer related discipline - Preferred
- in An equivalent combination of education and experience may be considered - Preferred
- 3 years of experience in Windows and Unix \ Linux Operating Systems.
- 1 year of experience in Computer Security Concepts.
- 1 year of experience in Customer Service.
- 1 year of experience in Working knowledge of a programming\ scripting lanugage is a plus.
Live the Paychex Values
Act with uncompromising integrity.
Provide outstanding service and build trusted relationships.
Drive innovation in our products and services and continually improve our processes.
Work in partnership and support each other.
Be personally accountable and deliver on commitments.
Treat each other with respect and dignity.
Not sure if you meet every requirement?
At Paychex, we know that great talent comes in many forms. If you're passionate about the role but don't check every box, we still encourage you to apply. You might be the right fit - either for this position or another opportunity with us.
Paychex is an equal opportunity employer that fosters a workplace culture of Diversity, Equity, & Inclusion. Our valued employees and commitment to DEI are the essence of our internal and external success.
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