Paychex

Operating Risk and Business Continuity Analyst

Job Locations IN-Bengaluru
ID
2025-32713
Category
Customer Service and Support
Position Type
Full-Time
Shift
Third
Work Location Type
Onsite

Overview

Coordinates and tracks operating risk identification, assessment, and mitigation measures. Independently analyzes and implements error prevention tactics to drive down exposure. Develops and presents risk-related activities and training for different audiences within the entire organization to ensure continuous and consistent operational risk awareness and management practices. Assists the Business Continuity Manager and Lead with establishing, planning, coordinating, maintaining, and testing business continuity plans across Global lines of business. The Analyst will play a critical role in the company's plan for the continuity of operations.

Responsibilities

  • Primary responsibility of brainstorming and facilitating mitigation recommendations to reduce or eliminate error occurrences identified via regular operational risk assessment activities. Ensures viable recommendations are installed and communicated to necessary business partners and clients. Analyzes effectiveness of programs and adapts as necessary.
  • Creates scoring process to measure risk mitigation performance. Evaluates new processes to proactively identify risks and makes recommendations to mitigate risk.
  • Proactively drives risk mitigation and ensures compliance with company and industry standards. Leads project teams to identify ways to reduce or eliminate risk; works with internal and external partners to implement system and procedural mitigation initiatives. Develops and distributes reporting and analysis of identified risks, mitigation and prevention recommendations, and decisions.
  • Primary responsibility of creating comprehensive BCP strategies and plans that are effective, consumable, and ready for execution by various leads. Understands BCM, ownership, and provides expertise to BUs to identify and resolve gaps in resiliency. Participates in live events and in post-event retrospectives to identify opportunities for improvement.
  • Leads efforts regarding functional work road-mapping, prioritization, and executing sprints. Partners with cross-functional teams to author recovery procedures and coordinates testing to validate results vs. stated recovery objectives. Ensures business unit recovery requirements are met with the current solutions.
  • Creates reports to accurately measure the state of business continuity and resiliency for LOB preparedness. Prepares and presents reports to leadership that comprehensively reflect overall business resilience and readiness, including recommendations.
  • Represents the department on teams and projects to ensure that organizational needs are met and that actions are in line with departmental goals. Fosters effective partnerships with other teams responsible for risk and BCM related functions, including IT. Promotes awareness of and attention to Global risk, BCP, and DR related concerns. Makes recommendations to management regarding the development of policies and procedures. Works with documentation and training partners to initiate improvements that reduce risk exposure occurrences.
  • Creates best in class governance practices and controls related to route cause analysis, prevention and mitigations, and documentation of risks. Conducts training sessions on topics related to risk awareness, identification, and mitigation and conducts workshop activities to educate the organization on these practices. Encourages that active involvement of all areas within the organization in risk assessment activities and initiatives to drive innovation and consistency of practice. Provides mentoring/guidance for department staff as necessary.
  • Other duties as assigned to support the overall goals and needs of the business.

Qualifications

  • Bachelor's Degree - Required
  • Master's Degree - Preferred
  • 5 years of experience in Business operations: business continuity, crisis management, business analysis, product management, or related.
  • 5 years of experience in Experience with risk assessment methodology or project management.
  • 5 years of experience in Related field.
  • Strong verbal communication and listening skills.
  • Demonstrates problem solving skills.
  • Excellent collaboration and team building skills.
  • Demonstrates analytical skills.
  • CFCP or CBCP - Preferred

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