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The Managed File Transfer (MFT) team is responsible for providing centralization and visibility into the secure movement of information between Paychex, its Partners and its Clients. In this technical role, the Managed File Transfer Engineer I works in a complex Business to Business (B2B) / Managed File Transfer (MFT) environment. Responsible for the configuration, management and support of all electronic transmissions, ensuring transmissions are built to established standards and business SLA's are met efficiently, accurately and within appropriate deadlines.

Gather and analyze electronic data exchange requirements from internal customers and external trading partners which includes, standard internet protocols, encryption methods, port assignments, file routing parameters, etc.

Design, configure, test, and implement production secure data transmissions to established standards to reduce security risk, adhere to regulatory compliance and maintain and protect the privacy of clients’ and employees’ sensitive data.

Provide technical support during critical and non-critical business hours on MFT applications, and related systems and services. Is proactive and reactive for problem alerting, analysis, resolution, and follow-up to ensure platform and service stability, reliability, and availability.

Maintain comprehensive documentation of file transfer processes, configurations, and changes.

Support, and troubleshoot existing workflows and business processes to ensure secure and efficient data transmission.

Participate in the support of the Managed File Transfer (MFT) platform environments to validate transmission workflows and application functionality.

Participate on uncomplicated projects for secure electronic data exchange design to ensure the project meets security requirements.

Make process improvement suggestions and actively participate in discussions around potential ideas to automate current workflows, enhance efficiency and minimize human error.

Provide 24/7 3rd level support of system file transfer issues to ensure that all business critical files are transmitted timely.

• Bachelor's Degree in Computer Science, Information Technology, Software Development, or another related technical discipline. - Required
• 3 years of experience in Relevant IT work experience or Business to Business (B2B), Managed File Transfer (MFT) work experience.


• 2 years of experience in Experience with IBM Suite of Business to Business (B2B) / Managed File Transfer (MFT) products; IBM Sterling Integrator, IBM Sterling File Gateway, IBM Global Mailbox, IBM Sterling Secure Proxy, IBM External Authenticator, IBM Control Center and Aspera.


• 2 years of experience in Experience in Unix/Linux command line interface and tools.
• Certified File Transfer Professional - CFTP - Preferred

Act with uncompromising integrity.

Provide outstanding service and build trusted relationships.

Drive innovation in our products and services and continually improve our processes.

Work in partnership and support each other.

Be personally accountable and deliver on commitments.

Treat each other with respect and dignity.

Not sure if you meet every requirement?


At Paychex, we know that great talent comes in many forms. If you're passionate about the role but don't check every box, we still encourage you to apply. You might be the right fit - either for tis position or another opportunity with us.


Paychex is an equal opportunity employer that fosters a workplace culture of Diversity, Equity, & Inclusion. Our valued employees and commitment to DEI are the essence of our internal and external success.