Provides secretarial/administrative support to the supervisor band or above. Uses business software applications (e.g., word processing, presentation and spreadsheet) to prepare correspondence, reports, presentations, agendas, minutes, etc. Receives, screens and directs incoming calls, visitors, mail and email. Maintains files, records, calendars and diaries. May arrange business travel, coordinate meeting arrangements, and/or track expenses.

Responsible for the planning and execution of resource allocation strategies to meet staffing needs through the application of workforce management (WFM) methodologies. Provides multi-level forecasting, scheduling, reporting, real-time monitoring and trend analysis support to ensure frontline representatives deliver exceptional customer service.

Responsible for the planning and execution of resource allocation strategies to meet staffing needs through the application of workforce management (WFM) methodologies. Provides multi-level forecasting, scheduling, reporting, real-time monitoring and trend analysis support to ensure frontline representatives deliver exceptional customer service.

The Global SharePoint and Office 365 Solutions Administrator role is responsible for overseeing the design, development, and management of SharePoint and Office 365 Solutions across the organization, ensuring their proper functioning, availability, and constant improvement. This role will collaboratively work with stakeholders to understand their requirements, streamline business processes, enhance collaboration and information management capabilities, and administer the Office 365 environment. The individual in this position will ensure efficient deployment and maintenance of SharePoint and Office 365 Solutions on a global scale.

To provide business decision support and strategic insight to advance overall operations including customer service delivery, expense controls, profitability, and overall performance. Responsibilities include working closely with business unit and internal team partners to define critical information needs, provide guidance regarding availability of data, and generate reoccurring reports to allow business leaders to effectively manage their areas of responsibility.

Is a Subject Matter Expert for Data Audit and Data Entry across teams.   Can mentor and assist with ramp up of new team members.  Ensures quality and reduces costs by focused data entry tasks for simple employee maintenance, Direct Deposit Data Entry and special projects.  Provides clear and specific feedback to Payroll Specialists for any request issues or compliance failures.  Responsible for following up on findings to ensure that Data Entry issues are remediated once found.

Is a Subject Matter Expert for Data Audit and Data Entry across teams.   Can mentor and assist with ramp up of new team members.  Ensures quality and reduces costs by focused data entry tasks for simple employee maintenance, Direct Deposit Data Entry and special projects.  Provides clear and specific feedback to Payroll Specialists for any request issues or compliance failures.  Responsible for following up on findings to ensure that Data Entry issues are remediated once found.

To provide business decision support and strategic insight to advance overall operations including customer service delivery, expense controls, profitability, and overall performance. Responsibilities include working closely with business unit and internal team partners to define critical information needs, provide guidance regarding availability of data, and generate reoccurring reports to allow business leaders to effectively manage their areas of responsibility.

Leads cross functional, company-wide, and business unit specific process improvement initiatives. Produces expected results by increasing efficiencies and reducing waste within the organization using Lean Six Sigma, Project Management, Business Analysis, and change management disciplines.

A PKI Engineer II possesses a deeper understanding of PKI systems and takes on more complex responsibilities. Actively participates in the design and deployment of PKI infrastructure using Venafi. Performs advanced configuration tasks, resolves complex PKI-related issues, and conducts in-depth security audits and vulnerability assessments. Collaborates with cross-functional teams to ensure seamless integration of PKI systems and provide guidance to Level I Engineers.

Managers the centralized administrative support teams, including audit, data entry, reception, general administrative, project, and other administrative teams whose duties range from general administrative assistance to providing support on client related activities. Actively participates in the creation and execution of administrative support operations and strategies in order to support innovation, continuous improvement and future growth of the company. Serve as a subject matter expert and key business partner to internal clients and key stakeholders on all administrative related matters and creates operational efficiencies in providing administrative support services across all areas of responsibility.