Leads cross functional, company-wide, and business unit specific process improvement initiatives. Produces expected results by increasing efficiencies and reducing waste within the organization using Lean Six Sigma, Project Management, Business Analysis, and change management disciplines.

• Conducts organizational and business process analysis in partnership with business unit owners and process owners. Prepare value stream mapping for enterprise wide and business segment specific objectives by managing the project planning activities for enterprise wide continuous improvement efforts (CPI). Actively involved in designing and driving project plans with Sr. leaders to attain improvements as identified. Drives real innovation in enterprise wide business practices in order to attain improved processes, standardization within and across units and increase efficiencies throughout Paychex.
• Creates and compiles performance tracking metrics and data tracking for business units and associated services with emphasis on the critical success factors.
• Equips the organization with operational excellence tools and practices by applying Lean and Six Sigma methodology on a regular basis through the ‘learning by doing’ process, facilitating knowledge transfer to create the capability within the business units to ultimately drive process improvement independently.
• Leads high impact process improvement projects by partnering with Paychex senior leaders to identify and act on opportunities to increase operational efficiency and reduce waste through application of Lean and Six Sigma tools.
• Validates and scopes improvement projects, links client requirements and business process improvements; organizes and drives effective teams to deliver results and complete projects successfully deploying pilot, launch and control in order to ensure the achievement of expected results.
• Accountable for enabling the delivery of budgeted benefits at the program level. Ensures efforts produce expected financial results by partnering with business leaders to increasing efficiencies and reducing waste within the organization.
• Able to solve complex problems. Integrates and interprets data from diverse sources to find solutions for very complex problems.
• Monitors and controls the changes that were made to improve processes to ensure long term adoption.
• Works closely with Business partners and is trusted administrator to help to bring innovation and insight.