Imagine Your Future with Us! Since 1971, Paychex has been at the forefront of simplifying HR, payroll, and benefits for American businesses. Our digital HR technology and advisory solutions cater to the changing needs of employers and their employees. With our award-winning training and endless opportunities for growth and development, you can build a lifelong career with us. We pride ourselves on fostering an inclusive and innovative culture. Our leaders are here to support your career journey; they and our dedicated employees embody the values that drive us to support each other, our clients, and our communities. Join us to pursue your passion and unleash your potential.

Detail-oriented and proactive HR Shared Service Specialist in streamlining HR processes and enhancing the overall employee experience by providing exceptional support and guidance in various HR functions. The HR Shared Service Specialist will be responsible for sourcing, interview scheduling, managing employee inquiries, processing HR transactions, and maintaining accurate records, all while ensuring compliance with company policies and relevant regulations.

• Source candidate profiles through job portals, databases, referrals, and internal talent pools.
• Schedule interviews across multiple time zones and coordinate with US teams.
• Track candidate progress and maintain accurate updates in the Applicant Tracking System (ATS)
• Manage end-to-end onboarding and offboarding processes, ensuring smooth transitions
• Coordinate with US onboarding teams for compliance and new-hire setup.
• Address employee inquiries and resolve issues promptly
• Process HR transactions including onboarding documentation, employee data updates, and workflow administration in HRIS systems
• Support employment verification, documentation, and internal audits
• Contribute to SOP updates and HR process improvement initiatives.
• Support external HR audits, compliance, and regulatory reporting activities
• Ensure adherence to US labor laws, EEO guidelines, and internal compliance standards
• Work closely with stakeholders to align on hiring priorities
• Collaborate with US Talent Acquisition and onboarding teams for seamless execution
• Perform any other ad hoc duties as assigned by the supervisor.

Act with uncompromising integrity.

Provide outstanding service and build trusted relationships.

Drive innovation in our products and services and continually improve our processes.

Work in partnership and support each other.

Be personally accountable and deliver on commitments.

Treat each other with respect and dignity.

At Paychex, we know that great talent comes in many forms. If you're passionate about the role but don't check every box, we still encourage you to apply. You might be the right fit - either for this position or another opportunity with us.


Paychex is an equal opportunity employer. We are committed to fostering a respectful and inclusive workplace where all individuals are treated fairly and evaluated based on their qualifications, experience, and merit. We comply with all applicable federal, state, and local laws prohibiting discrimination in employment.