Imagine Your Future with Us! Since 1971, Paychex has been at the forefront of simplifying HR, payroll, and benefits for American businesses. Our digital HR technology and advisory solutions cater to the changing needs of employers and their employees. With our award-winning training and endless opportunities for growth and development, you can build a lifelong career with us. We pride ourselves on fostering an inclusive and innovative culture. Our leaders are here to support your career journey; they and our dedicated employees embody the values that drive us to support each other, our clients, and our communities. Join us to pursue your passion and unleash your potential.

A position under moderate supervision, responsible for troubleshooting, installing, configuring, and maintaining databases and applications in support of business requirements. Performs database installation and upgrades, including patching. Provides technical support during critical and non-critical business hours. Proactively identifies and automates the resolution to availability and performance failures throughout the environment. Creates and maintains technical reference documentation to be used in support and training of Information Technology (IT) personnel.

• Provides technical support during critical and non-critical business hours on database systems. Is proactive and reactive for problem alerting, analysis, resolution, and follow-up to ensure database stability.
• Supports cross-functional project teams with sprint planning and execution as well as database support and maintenance activities. This includes database analysis and design, defect identification and remediation, database build and configuration tasks, incident response, and similar IT system support activities to help deliver solutions as required.
• Creates and maintains technical reference documentation to be used in support and training of IT personnel.
• Identifies and automates the resolution to database availability and performance failures throughout the environment.
• Deploys, configures, and supports mostly simple and occasionally moderately complex databases in physical, virtual, and cloud environments for use by internal and external applications.
• Performs database upgrades/patching as well as periodic health checks in accordance with established policies and procedures.

Act with uncompromising integrity.

Provide outstanding service and build trusted relationships.

Drive innovation in our products and services and continually improve our processes.

Work in partnership and support each other.

Be personally accountable and deliver on commitments.

Treat each other with respect and dignity.

At Paychex, we know that great talent comes in many forms. If you're passionate about the role but don't check every box, we still encourage you to apply. You might be the right fit - either for this position or another opportunity with us.


Paychex is an equal opportunity employer that fosters a workplace culture of Diversity, Equity, & Inclusion. Our valued employees and commitment to DEI are the essence of our internal and external success.