Paychex

EDI Coordinator II - Flock

Job Locations IN-Bengaluru
ID
2025-33647
Category
Customer Service and Support
Position Type
Full-Time
Shift
First
Work Location Type
Hybrid

About Us

Imagine Your Future with Us! Since 1971, Paychex has been at the forefront of simplifying HR, payroll, and benefits for American businesses. Our digital HR technology and advisory solutions cater to the changing needs of employers and their employees. With our award-winning training and endless opportunities for growth and development, you can build a lifelong career with us. We pride ourselves on fostering an inclusive and innovative culture. Our leaders are here to support your career journey; they and our dedicated employees embody the values that drive us to support each other, our clients, and our communities. Join us to pursue your passion and unleash your potential.

Overview

Under supervision, administers Benetrac's electronic data transfer processes which connects the clients private information to their various trading partners via BeneTrac's EDI tools.

Responsibilities

  • Demonstrates expertise in using BeneTrac EDI tools and methods to handle private and confidential data with absolute security.

  • Performs the set up of more complex data feeds related to customer integration using standard internal practices.

  • Following established BeneTrac procedures and practices sets up on-going data transfer feeds between the BeneTrac system and other computer systems, entities or persons to support the client’s needs.

  • Maintains accurate records of all business activities by logging all activities in the Project Management System, keeping accurate notes detailing progress on each assigned stage in order to provide open communication to all parties.

  • Shares experience and knowledge with other members of the EDI Team.

  • Provides guidance and support to junior EDI Coordinators to assure proper processes are being followed.

  • Answers questions related to data transfer feeds from both internal and external customers.

  • Applies technical skills to troubleshoot data feed issues and as needed, seeks guidance for problem resolution from the supervisor.

  • Follows up on test files sent and tracks progress of multiple connections.

  • Communicates with trading partner contacts to facilitate job completion related to edi.

  • Communicates and coordinates activates, requirement gathering, setup data communication, and integration testing using existing internal processes.

  • Interface with members of other internal departments to facilitate EDI related project completion.

  • Communicates problems and issues to concerned parties (internal/external customers) and Supervisor.
  • Qualifications

    • Associate's Degree in Computer related discipline - Preferred
    • 4 years of experience in Computer related position responsible for data transmission and systems connectivity.

    Live the Paychex Values

  • Act with uncompromising integrity.

  • Provide outstanding service and build trusted relationships.

  • Drive innovation in our products and services and continually improve our processes.

  • Work in partnership and support each other.

  • Be personally accountable and deliver on commitments.

  • Treat each other with respect and dignity.
  • Equal Opportunity Employer

    Paychex is an equal opportunity employer that fosters a workplace culture of Diversity, Equity, & Inclusion. Our valued employees and commitment to DEI are the essence of our internal and external success.

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