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As an independent decision maker, this role directs the work related to the analysis, development and testing resources associated with one or more agile teams. The Product Owner is responsible for the definition of work in the Product backlog and for the prioritization of that work for their assigned team(s)—meaning they are responsible for determining when product and application functionality is released into the market. The Product Owner collaborates with the Product Manager to help formulate strategies to maximize revenue/retention and minimize risk for the clients of their assigned products. The Product Owner maintains on-going relationships with their stakeholders and conducts research with clients in order to continuously make informed decisions.

• Defines agile project scope and is directly responsible for the management of the product backlog (which drives the delivery of features) for their assigned teams. Evaluates, prioritizes, and sequences the product APR backlog based on business value and/or ROI.
• Represents Product Management on project teams as the Product Owner/Decision Maker to assist in answering questions and to provide strategic direction to project teams. Provides project teams with technical expertise in business requirements and market conditions/needs shaping the specific functionality included in each product release. The Product Owner role is generally assigned to products/projects with mid to high-level complexity/impact to the company.
• Works with and assists the Product Manager to translate high-level company vision and strategy into actionable product plans. Communicates and collaborates with internal and external customers to identify product improvements, analyze user needs, identify project scope, and document features/high level functional requirements. Works in conjunction with partners in development and program management to determine overall cost and return on investment.
• Facilitates discussions and conflict resolution across teams with multiple Product Owners and Stakeholders to ensure timelines are met. Navigates organizational boundaries to develop a vertically aligned product implementation thus ensuring that product vision, roadmap, marketing, sales strategy, operational readiness and product backlog are aligned.
• Conducts client, market, and competitive research using interviews, surveys, publications/document reviews, win/loss analysis, site visits, etc. to better understand and define client and business needs to improve our product offerings.
• Collaborates with Product Manager(s) regarding long-term product strategies and roadmaps. Identifies and researches new product opportunities to increase sales and revenue.
• Maintains on-going vendor relationships/contracts to provide for continuity of offerings and strategic alignment with vendors to deliver on the expectations of our common clients.
• Other duties as assigned to support the general purpose of the position’s function.
• Facilitates requirement prioritization and tradeoff decisions to support business goals and project constraints as well as discussions and conflict resolution across teams with multiple Product Owners and Stakeholders to ensure timelines are met.
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Act with uncompromising integrity.

Provide outstanding service and build trusted relationships.

Drive innovation in our products and services and continually improve our processes.

Work in partnership and support each other.

Be personally accountable and deliver on commitments.

Treat each other with respect and dignity.

Paychex is an equal opportunity employer that fosters a workplace culture of Diversity, Equity, & Inclusion. Our valued employees and commitment to DEI are the essence of our internal and external success.