The Managed File Transfer (MFT) team is responsible for providing centralization and visibility into the secure movement of information between Paychex, its Partners and its Clients. In this technical role, the Managed File Transfer Engineer I works in a complex Business to Business (B2B) / Managed File Transfer (MFT) environment. Responsible for the configuration, management and support of all electronic transmissions, ensuring transmissions are built to established standards and business SLA's are met efficiently, accurately and within appropriate deadlines.

• Gather and analyze electronic data exchange requirements from internal customers and external trading partners which includes, standard internet protocols, encryption methods, port assignments, file routing parameters, etc.
• Design, configure, test, and implement production secure data transmissions to established standards to reduce security risk, adhere to regulatory compliance and maintain and protect the privacy of clients’ and employees’ sensitive data.
• Provide technical support during critical and non-critical business hours on MFT applications, and related systems and services. Is proactive and reactive for problem alerting, analysis, resolution, and follow-up to ensure platform and service stability, reliability, and availability.
• Maintain comprehensive documentation of file transfer processes, configurations, and changes.
• Support, and troubleshoot existing workflows and business processes to ensure secure and efficient data transmission.
• Participate in the support of the Managed File Transfer (MFT) platform environments to validate transmission workflows and application functionality.
• Participate on uncomplicated projects for secure electronic data exchange design to ensure the project meets security requirements.
• Make process improvement suggestions and actively participate in discussions around potential ideas to automate current workflows, enhance efficiency and minimize human error.
• Provide 24/7 3rd level support of system file transfer issues to ensure that all business critical files are transmitted timely.