Imagine Your Future with Us! Since 1971, Paychex has been at the forefront of simplifying HR, payroll, and benefits for American businesses. Our digital HR technology and advisory solutions cater to the changing needs of employers and their employees. With our award-winning training and endless opportunities for growth and development, you can build a lifelong career with us. We pride ourselves on fostering an inclusive and innovative culture. Our leaders are here to support your career journey; they and our dedicated employees embody the values that drive us to support each other, our clients, and our communities. Join us to pursue your passion and unleash your potential.

A seasoned position requiring in-depth knowledge and experience in database technologies. Works independently under moderate supervision, responsible for troubleshooting, installing, configuring, and maintaining databases and applications in support of business requirements. Performs database upgrades. Provides technical support during critical and non-critical business hours. Proactively identifies and automates the resolution to availability and performance failures throughout the environment.

Supports cross-functional project teams with sprint planning and execution as well as database support and maintenance activities. This includes database analysis and design, defect identification and remediation, database build and configuration tasks, incident response, and similar IT system support activities to help deliver solutions as required.

Provides technical support during critical and non-critical business hours on database systems. Is proactive and reactive for problem alerting, analysis, resolution, and follow-up to ensure database stability.

Deploys, configures, and supports mostly simple and occasionally moderately complex databases in physical, virtual, and cloud environments for use by internal and external applications.

Performs moderately complex database upgrades/patching as well as periodic health checks in accordance with established policies and procedures.

Proactively identifies and automates the resolution to database availability and performance failures throughout the environment.

Proactively identifies work requests that can be downshifted to Operations staff or automated via software automation and orchestration tools. Ensures that all working knowledge sets are properly documented and communicated.

Participates in in the creation of database standards, designs, best practices, and roadmaps for IT systems and technologies.

Creates and maintains technical reference documentation to be used in support and training of Information Technology (IT) personnel.

• Bachelor's Degree in Computer Science or equivalent work experience
• 4 years of experience in Database and System Administration, Software development.
• Troubleshooting (Problem Solving) - Preferred


• Management - Preferred


• Communication - Preferred


• Operations - Preferred


• Problem Solving - Preferred


• SQL (Programming Language) - Preferred


• Python (Programming Language) - Preferred


• Amazon Web Services - Preferred


• PostgreSQL - Preferred


• Computer Science - Preferred


• Database Administration - Preferred


• Automation - Preferred


• Database Design - Preferred


• Scripting - Preferred


• Data Modeling - Preferred

Act with uncompromising integrity.

Provide outstanding service and build trusted relationships.

Drive innovation in our products and services and continually improve our processes.

Work in partnership and support each other.

Be personally accountable and deliver on commitments.

Treat each other with respect and dignity.

At Paychex, we know that great talent comes in many forms. If you're passionate about the role but don't check every box, we still encourage you to apply. You might be the right fit - either for this position or another opportunity with us.


Paychex is an equal opportunity employer. We are committed to fostering a respectful and inclusive workplace where all individuals are treated fairly and evaluated based on their qualifications, experience, and merit. We comply with all applicable federal, state, and local laws prohibiting discrimination in employment.